Support & Contact
If you have questions about the app, technical issues, or feedback, you can get in touch with us. We aim to respond to all messages as soon as possible.
Contact by Email
You can send your support requests to the email address below:
Email: mwgules@gmail.com
Frequently Asked Questions
The app is not working. What should I do?
Close and reopen the app, and make sure the latest version of the app is installed on your device. If the problem persists, contact us via the support email address.
I want to report an issue.
You can contact us through the support email address. Including a description of the issue along with your device model and operating system version helps us resolve it faster.
I have a question about privacy.
You can review our Privacy Policy page or write to the support email address.
Where can I find the Terms of Use?
You can find the Terms of Use here.
Why does the app ask for camera access?
The App uses on-device face recognition to confirm that you are healthy, awake, and standing. The camera is used live and only while the check is being performed; the App never takes, saves, or shares photos or videos.
Why does the app ask for notification permission?
To send you reminders and make the App more useful. Notifications are generated on your device; no personal data is collected for this.
Why does the app ask to access my contacts?
So you can choose the two people who will receive a text message letting them know you are alive and well. Your contacts are never stored or shared with the developer.